Donor CRM · head to head
Blackbaud Raiser's Edge NXT vs Neon CRM
Blackbaud Raiser's Edge NXT and Neon CRM are both donor crm tools. Blackbaud Raiser's Edge NXT fits large shops with a dedicated database administrator and genuinely complex gift structures — higher ed, hospitals, major arts institutions.; Neon CRM fits best for orgs that need a memberships feature.. The table below lines up price, free tier, and fit so you can see which one matches your shop.
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| Blackbaud Raiser's Edge NXT | Neon CRM | |
|---|---|---|
| Entry price | Quote-only; Vendr puts the median Blackbaud contract at ~$20,417/yr | From $99/mo; reported to ~$409/mo by revenue |
| Pricing model | Quoted per organization; 3-year auto-renewing term is the default | Scales with organizational revenue; unlimited users; optional add-on modules |
| Free tier | No | No |
| Best for | Large shops with a dedicated database administrator and genuinely complex gift structures — higher ed, hospitals, major arts institutions. | Best for orgs that need a memberships feature. |
| Last verified | Aug 2026 | Aug 2026 |
Blackbaud Raiser's Edge NXT
Strengths: Depth on planned giving, complex constituent relationships and gift structures that smaller systems cannot match; The sector's deepest bench of consultants, trained users and third-party integrations; Enterprise reporting that holds up when a board wants the number sliced a new way.
Not the fit?
- Under $5M raised with no database administrator? DonorDock →
- Want the same job done with published pricing? Bloomerang →
Neon CRM
Strengths: Genuine breadth: donations, memberships, events, and email in one connected system; Membership management stronger than most donor CRMs; Prices by organizational revenue with unlimited users.
Not the fit?
- Don't actually run memberships? DonorDock →
- Want the lowest entry price? Eleo →