Donor CRM

DonorDock

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DonorDock is a donor CRM built around one idea: the database should tell you what to do next. It is our editor’s choice among donor CRMs, and the pricing could not be simpler. One plan, $500 a month billed annually, with every feature included and unlimited contacts.

What it does well

The ActionBoard is the signature feature. Instead of a dashboard you have to remember to open, DonorDock hands you a daily list: who to thank, who to call, what is overdue. Most donor databases fail not because they lack features but because nobody opens them, and the ActionBoard is the clearest answer to that problem in the category.

The single plan is the other quiet strength. There is no tier to outgrow, no module to bolt on later, and no record-count ladder that re-prices your contract after a good acquisition year. Email marketing is built in (10,000 sends a month, with more available for $45 per additional 10,000), giving pages are included, and unlimited contacts means a growing list never changes the bill. The number you budget in January is the number in December.

Who it fits

DonorDock makes the most sense as a consolidation: one system replacing a CRM, an email platform, and a giving platform that were billed separately. Their own pricing page makes this case well, with a calculator that adds up the tools you currently pay for. If your combined bill for those is approaching $6,000 a year, DonorDock trades several logins and several invoices for one of each, and the 90-day money-back guarantee (the longest in the category) gives you a full quarter to prove it against real donors.

If you only need a standalone database and nothing else, a smaller tool may fit better for now: Eleo starts at $39 a month, and our 2026 survey puts mean CRM spend at $716 a year for shops under $250K raised. DonorDock becomes the right conversation as the rest of the stack grows around the database.

What to budget

Plan year one at $9,800 plus processing, so the onboarding line lands in the board memo up front rather than as a surprise. The 2% platform fee applies to gifts through DonorDock’s giving pages, on top of card processing (typically 2.3% + $0.30); at $150,000 of online giving the platform fee is $3,000 a year, which is worth including in the consolidation math alongside the email tool and giving platform you would retire.

Readers get 10% off the first payment through this site’s link.

How it compares

Bloomerang has deeper retention analytics and prices by record count. Eleo is the budget pick with its whole price ladder published. Little Green Light offers the most configurability per dollar for a single capable admin. The dividing line is temperament: choose DonorDock when you want the software to drive the follow-up habit, and choose on three-year cost instead of entry price alone.

Bottom line

The 90-day guarantee makes this the lowest-risk trial in the category. Start with DonorDock, live in the ActionBoard for a month, and watch whether your follow-up rate moves. If it does, that habit is worth more than the subscription.

Strengths

• One plan with everything in it, no tier to outgrow and no module to bolt on later
• Unlimited contacts, so a growing list never re-prices the contract
• 90-day money-back guarantee, the longest in the category

Other options

• Want deeper retention and segmentation reporting? Bloomerang's dashboards are built around lapsing donors and answer board questions without a report build. Read our Bloomerang write-up →
• Counting every dollar? Eleo starts at $39 a month and publishes its whole price ladder, so you can budget three years out without a call. Read our Eleo write-up →
• Running memberships or complex event structures? Neon CRM carries memberships and events inside the database of record. Read our Neon CRM write-up →

See DonorDock pricing & book a demo →